I guess Win/Browning are the same company now.
Anyways last year I wanted a backup turkey/duck gun and wanted it to be a pump. So I bought a Win SXP pump shotgun and called Winchester to make sure I could switch the safety to lefthand. The said yes. I didn't want to switch the safety until I made sure the gun would work for me.
I didn't want to have to put any sights on this gun as it is a backup gun and I don't want to mess with sighting it in every spring.
So I get the gun and pattern it a little and after messing with a few chokes I get a good turkey pattern for what I wanted out of the gun.
But the gun is off a little on POA/POI, probably because of I shoot from the "wrong" side. So I make a shim out of some gasket material I had and was able to move the stock over just enough by putting it in where the stock meets the receiver to have the gun shoot right on for me.
Great! Now I take it to Bass Pro to get the safety switched and have a center bead put on the barrel (the center bead makes for a little better turkey aiming when shooting beads). After several days and a few phone calls I find out the safety CANNOT be switched.
I called Win/Browning and they offered to buy the gun back, they even paid for shipping the gun back to them. I just got the check a couple of days ago.
Bass Pro already put the center bead on my gun but when they found out I was sending the gun back to Win, they said no charge.
So Kudos to both Win/Browning and Bass Pro for their good customer service. I did waste some shells and time, but when you are lefthanded you get use to that.